Terms & Conditions
Drive Test Responsibility
TM2D and the independent instructor are not responsible if VicRoads does not allow the learner to undertake the drive test because eligibility, booking or document requirements have not been met.
It is the learner’s responsibility to ensure that all bookings, licences, documents and eligibility requirements are correct and valid before attending the test.
No refund will normally be provided where the drive test cannot proceed because of matters such as
incorrect test date or time
VicRoads booking or system issues
invalid or expired licences or permits
missing required documents
incomplete logbook entries
any other VicRoads requirement that prevents the learner from undertaking the test.
Refund Policy
Where a discounted lesson package has been purchased and the learner decides not to complete the package, completed lessons will be recalculated at the TM2D Standard Hourly Rate applicable at the time of registration. Any remaining balance will be refunded within 7 working days.
There are no refunds for lessons or services bundled with a drive test once the drive test arrangement has commenced or been committed to, subject to any rights the customer may have under applicable Australian consumer law.
